Upon placing your order, you will receive an automatic confirmation.

Please allow 2-3 business days for processing depending on availability and payment verification. Processing times may be extended during public holidays. Please note that JAKOB SCHMIDEN does not ship on weekends and ships only to European Countries, except Switzerland.

Once your items have been shipped, JAKOB SCHMIDEN will email you the status and tracking information. If a product is out of stock or unavailable, our customer service team will promptly contact you.

Please be aware that JAKOB SCHMIDEN is not liable for items lost or stolen during transit.

Any associated risks are assumed by the courier company.